Festogo Terms of Use

Last Updated: 31/08/2019

Acceptance of Terms

Thanks for visiting Festogo. The following are the terms that administrate the use of the website ("site"). If interacting or using our service in any manner, you agree to be bound and follow these terms as well all applicable laws and regulations appropriate to the Festogo site. If the terms are violated, Festogo have the power to terminate your use of the site, cancel any orders placed, or take necessary legal action against you. Please keep updated and check the terms of use page intermittently as we reserve the rights to change these terms at any time, effective immediately upon being updated to the site.

Age Restrictions

To purchase tickets, you must be of the age specified by the event's own terms and conditions. Festogo takes no responsibility for tickets being purchased under the age specified by the chosen event and is under no obligation to refund the purchase. If you are (i) at least 18 years old or (ii) have parental permission to enter into an agreement and accept these terms of use, you warrant the ability to purchase tickets.

Permitted Use

You are only within the rights to view and retain a copy of pages of the site for personal use in order to help with organising details and make the planning process easier and quicker. You are not within the rights to distribute, alter or publish any content of the Festogo site. The material on this website, including branding and software, is the property of Festogo LTD.

Festogo Account

In order to access all features within the Festogo site, it may be mandatory to sign up with an account. In the event of signing up with your own account, you must provide Festogo with accurate information. The details entered should also be kept up to date in order for a full and efficient service to be taken out. Festogo will take no responsibility for any issues caused due to a lack, or inaccuracy, of any details provided for the user's Festogo account, such as address, phone number or email address.


Festogo will accept no liability to any results or actions taken by any Festogo sponsors, third party users, Festogo users, or advertisers. Festogo disclaims all liability for the failure or cancellation of a venue, promoter, artist, or any other party in connection with the event.

Our small team may have missed a bug, it's unlikely, but it does happen. We take no responsibility for any damages that occur, including, without limitation, all consequential damages due to use of the website. Festogo cannot promise that any downloadable content will come free of any damaging attributes.

Links and Search Results

Due to the nature of Festogo's website, we will automatically produce search results that reference or link to third party sites. Festogo does not own these third-party sites and therefore does not regulate any content within them. As a result, Festogo cannot guarantee that these sites do not contain viruses, or content that may be deemed explicit, offensive or illegal. By using this site, you agree that you understand Festogo takes no responsibility for the actions or content of a third-party site.

Ownership and copyrights

There will be no implied or suggested allowance to make use of Festogo's material. All content on Festogo's website is protected and is not available to be reproduced, published or manipulated in any manner.

Event branding belongs to the event and may be used freely with respect to their terms of use.

Users who have been given the right to upload to Festogo's site (whether images, articles, software features, or any extra content) must ensure that it does not infringe third parties own copyright agreements. Festogo takes no responsibility for infringement of any copyright, trademark or intellectual property protection due to the act, or content provided, by external users. If you believe your work or content has been used without permission, please contact contact@festogo.co.uk

Offline Conduct

Festogo cannot monitor the conduct of its users off the site; however, it is a violation of these rules to use any information obtained from this site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any user without their prior explicit consent.

Refund Policy

Festogo shall not be liable to the customer for any refunds. Acceptance of refunds are determined by the event's refund policy, which is set by the organiser. It is the customer's responsibility to check this policy with the organiser prior to purchasing the ticket.

In the event of Festogo issuing refunds, a refund of the face value of the ticket will be returned. Festogo is under no obligation to refund the booking fee of a transaction.

Unauthorized Use of the Site

Illegal and/or unauthorised uses of the site, including, but not limited to, unauthorised ticket sales, unauthorised framing of or linking to the site, or unauthorised use of any robot, spider or other automated device on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress.

Access and Interference

You have no right to use any robot, spider, other automatic device, or manual process to monitor or copy our web pages, or the content they contain, without our prior written permission. You agree that you will not use any device, software or routine to interfere, or attempt to interfere, with the proper working of the Festogo's website. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from our website without the prior written permission of Festogo.

Violation of the Terms and Conditions

You agree that monetary damages may not provide a sufficient remedy to Festogo for violations of these terms and conditions and you consent to injunctive or other equitable relief for such violations. Festogo is not required to provide any refund to you if you are terminated as a user because you have violated these Terms of Use.

Festogo may release user information about you if required by law, or if the information is necessary or appropriate to release to address an unlawful or harmful activity.

If there is any dispute about or involving the site, by using the site, you agree that the dispute will be governed and construed by English law. In the event of a dispute arising out of or relating to these terms and conditions, or your use of or access to this site, litigation must be brought in court in London, England without regard to its conflict of law provisions.


You agree to indemnify and hold Festogo harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the site, including your use of the site to provide a link to another site, or to upload content or other information to the site.